NEW TECHNOLOGY IS FUNDAMENTALLY CHANGING THE LOGISTICS MARKET. THOSE WHO UNDERSTAND HOW TO NAVIGATE THROUGH THIS NEW ENVIRONMENT WILL BENEFIT FROM SUSTAINABLE, PROFITABLE GROWTH. WE CAN HELP.

TECHNOLOGY WILL LEAD TO TRUE DIFFERENTIATION

We believe that technology will create true differentiation between logistic providers and therefore lead to a sustained shift in market share without leading to a monopoly in logistics. There are no universal answers but those who understand their customers, know how to improve customer experience / value through transparency, information availability, and process optimization will escape the trap of commoditization and benefit from profitable growth.

WHAT WE DO

WE NAVIGATE THE TRANSITION TOWARDS DIGITIZATION

As ‘digital navigators’ we aim to come along side your company to support in navigating the transition toward digitalization. From internal process improvements to fully-digital online forwarding, we have the expertise to evaluate and derive the best way forward specific to your company’s needs and ambitions; and ultimately drive improved customer experience for both existing and potential customers.

WHY US

PEER 2 PEER FROM INDUSTRY EXPERTS FOR INDUSTRY EXPERTS

We love logistics. We love technology. We have seen and truly understand how technology has and will transform our industry. From industry experts for industry experts we offer guidance “peer to peer” supporting you to find your own path defined by your corporate culture, strategy and customer structure. We offer digital solutions that build on your achievements and navigate you through this transformation.

WHO WE ARE

INDUSTRY EXPERTS WITH A PASSION FOR DIGITALIZATION

Christian van Eeden

Christian is managing partner of the Digital Navigators GmbH. At DB Schenker, over the last 15 year, Christian has created and worked on various software logistics projects throughout the entire supply chain, from procurement to internal/external pricing creation, to shipment booking and tracking. Recently focusing on the architecture of creating a fully digital service offering for customers and move the existing freight processes towards a fully collaborative environment. He is passionate about using technology to bring people together to find solutions for the most challenging problems.

“Smart systems don’t replace smart people”

Christian van Eeden

“Smart systems don’t replace smart people.“

Ewald Kaiser

Ewald Kaiser is managing partner of the Digital Navigator GmbH and a recognized expert of the logistics industry. For more than 20 years he has held senior management positions at C level, both in group companies such as Kühne + Nagel and most recently at DB Schenker as well as in medium-sized companies. He was also a co-shareholder in Militzer & Münch, a medium-sized family business. In all his stations, he has succeeded in setting clear accents, developing and implementing strategies that have had a lasting positive effect on the company’s development.

“Digital technologies will generate new business models and transform entire value chains.”

Ewald Kaiser

“Digital technologies will generate new business models and transform entire value chains.”

HOW WE WORK

WE DEVELOP THE ACTION PLAN FOR YOUR DIGITAL JOURNEY

Teaming up with you, your managers and logistics experts, we develop the action plan for your digital journey. We follow a systematic, pragmatic and transparent approach – the Digital Navigator Health Check. This can be carried out holistically or focused on individual areas like process efficiency or customer experience.

Step 1: Putting technology into context

We will put technology like IoT, advanced data analytics or AI and of-the-shelf solutions into a logistics business context and will work out together what it means for your company.

Step 2: Determining your current position

Together we will systematically work out where you stand today and what the capabilities are that we can build on. We screen available systems, processes as well as available data and conduct structured interviews and workshops to get a comprehensive picture of the actual situation throughout your organization.

Step 3: Action Plan

From the analysis we jointly derive the fields of action, create clear value propositions that resonate with your customers, and uncover possible operational efficiency gains.

Step 4: Relentless Execution

If required, our team of experts will support you with customizing and implementing digital tools and processes. Our sole focus lies on making it work for you.